Privacy Policy
Welcome to Soui, our community of illustration enthusiasts ("HC"). When you use the services provided by Soui, we prioritize the protection of your personal information and privacy in accordance with applicable laws and regulations. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and protect your personal information. Because Soui' reputation depends on maintaining strong relationships with our users, we are committed to maintaining our Privacy Policy. We urge you to read and understand this Privacy Policy carefully before using Soui services. If you have any questions or concerns about this Privacy Policy or related matters. Please contact us by sending an email at the end of this page.
explain:Information Collection Methods
We collect information from you in two ways: through voluntary information you provide while using our services, and through the automatic collection of information generated during your use of features and services.
1.Registration, Login
Quick Login: To facilitate your access to our apps and community, we will assign you a unique registration number as your ID for quick login. It is your responsibility to keep this ID safe and secure, as it is required for adding friends.
Apple Account Login: When you register to use Soui, we may collect your personal information, such as your username, email address, and cell phone number. This information is used to create and manage your account and ensure proper use of our services.
2.Business Functions
When using "Soui" products, the corresponding permissions will be granted based on the features you use. These permissions are necessary for the proper functioning of the product features. If you choose not to provide these permissions, it will only affect the use of the specific features and will not impact our continued services on you.
3.Our product features include:
• Business Function 1: Upload Avatar
Upon logging into the Soui product, you have the option to access your phone's photo album to enhance your avatar information by selecting photos from the album or taking a new photo. If you decline this access, you may not be able to upload your avatar, but it will not affect your ability to use other features of our products. Please note that the photo album privilege is limited to the photos you have selected.
• Business Function 2: Information Release Function
As a registered Soui user, you can send pop-ups and comments within the Soui live broadcast to share information. During this process, we collect your log information.
• Business Function 3: Clipboard Function
To facilitate quick content copying and pasting, we primarily use user IDs. We request access to your device's clipboard. Please be assured that we only locally recognize the clipboard content and do not upload any clipboard information to our server.
4.Sharing, Transfer, and Public Disclosure of Personal Information
4.1 Prerequisites for Sharing Information
• Except for the following cases, we will not share your personal information with any other companies, organizations, or individuals:
• When we obtain your prior express consent or authorization.
• When sharing is necessary in accordance with applicable laws and regulations, legal proceedings requirements, or mandatory administrative or judicial requirements.
4.2 Sharing Information for Security and Statistical Analysis Purposes
• Ensuring Use Security: We prioritize the security of your account and services. To safeguard your account and property, and protect your and our legitimate rights and interests from unlawful infringement, we or our service providers may share necessary equipment, account, and log information.
• Analyzing Product Usage: In order to analyze the usage of our services and improve user experience, statistical data on product usage (such as crashes and flashbacks) may be shared with affiliates or third parties. This data is aggregated and can not be used to personally identify you.
• For companies, organizations, and individuals with whom we share personal information, we sign strict confidentiality agreements requiring them to handle personal information in accordance with our instructions, this Privacy Policy, and other relevant confidentiality and security measures. We only provide third parties with information about the coverage and effectiveness of promotions, without disclosing any personally identifiable information. Alternatively, we anonymize this information in aggregate form to ensure your privacy.
We only share your information for legitimate, necessary, and specific purposes.
4.3 Transfer of Personal Information in the Event of Acquisition, Merger, or Reorganization
• As our business continues to grow, we may engage in mergers, acquisitions, asset transfers, or similar transactions, which may involve the transfer of your personal information. In such cases, we will require the new company or organization holding your information to be bound by this Privacy Policy. If not, we will request that company or organization obtain your authorized consent again.
5.Disclosure for Other Reasons
We may also need to retain, store, or disclose your personal information for the following reasons:
When you authorize or consent to disclosure by Soui.
• To comply with applicable laws and regulations.
• To comply with a court order or other legal process.
• To comply with the requirements of relevant government authorities.
• When we believe it is reasonably
• How we store and protect information
6.How we store and protect information
6.1 Storage duration of information
In general, we retain your personal information for the necessary duration to fulfill the purpose of our products and within the shortest period permitted by the law. If our products or services cease to operate, we will inform you through push notifications, announcements, etc., and will delete or anonymize your personal information within a reasonable timeframe.
6.2 Protection of information
• We employ practical measures to protect your personal information, such as utilizing encryption technology and anonymization methods that meet or exceed industry standards. We also implement security protection mechanisms to prevent malicious attacks on your personal information.
• We establish a dedicated security department, security management system, and data security processes to ensure the security of your personal information.
• We enforce a strict data usage and access system to ensure that only authorized personnel can access your personal information. Regular security audits of data and technology are conducted to maintain the integrity of your personal information.
7.How users manage information
We take your concerns regarding your personal information seriously and strive to protect your rights to access, correct, delete, and withdraw consent to your personal information. We provide you with full control over your privacy and security. Your rights include:
7.1 Access to your personal information
You have the right to access your personal information, subject to the exceptions specified by applicable laws and regulations. To exercise your right to access your data, you can do so through the following methods:
• A. Personal Information: You can access your personal information by entering the "Soui" App and navigating to the "Personal Center" - "Modify" section. Here, you can view details such as your user ID, nickname, birthday, personalized information, and other relevant information.
• B. Avatar: To view your avatar, simply enter the "Soui" App and go to the "Personal Center" - "Avatar" section.
Please note that the above methods provide you with access to your personal information, allowing you to review and verify its accuracy.
8. Deletion of Your Personal Information
The purpose of deleting certain personal information is to rectify inaccuracies, such as removing your birthday, personalized signature, and personalized tags from your profile. However, please note that once you or we have assisted in deleting the relevant information, it may not be immediately removed from our backup systems due to legal and technical limitations pertaining to security. Rest assured that we will securely store your personal information and restrict any further processing until the backups can be erased or anonymized.
9. Account Logout
• To logout of your account, you can initiate a cancellation request by navigating to the "Personal Center" - "Settings" - "Cancel Account" section. Please be aware that once your account is cancelled, we will cease providing products or services to you. Additionally, your personal information, including any earnings generated from your account, will be deleted or anonymized.
• Furthermore, please note that your account may be cancelled or deleted if you violate the terms and conditions outlined in Soui's service agreement or relevant national laws and regulations. In such cases, all service-related information and data associated with your account will be deleted or anonymized.
10 Personal Information Transfer
If you require the transfer of your personal information to a designated personal information processor, you can contact us via email. Upon verifying your identity, we will facilitate the transfer process in compliance with the conditions specified by the State Internet Information Department, unless otherwise stipulated by laws and regulations or agreed upon in this policy. We will implement necessary information management measures and technical safeguards to ensure the security of the transfer process and mitigate the risks of information leakage, destruction, loss, tampering, and other potential hazards to your personal information.
11. Response to Your Requests
If you encounter any difficulties accessing, correcting, or deleting your personal information using the aforementioned methods, or if you need to access, correct, or delete other personal information generated through your use of our products and/or services, or if you believe that there has been a violation of laws, regulations, or the agreement regarding the collection or use of your personal information, you can contact us using the contact information provided in this agreement. For security purposes, we may require a written request or other means of identity verification. We will respond to your request within 15 days of receiving your feedback and verifying your identity.
12.Notices and Amendments
12.1 To enhance the quality of our services and comply with national laws and regulations, this Privacy Policy will be periodically updated. However, we will not diminish your rights under this Privacy Policy without obtaining your explicit consent. We will publish the updated version on our website and mobile platform, and notify you of the changes through internal pop-ups or other appropriate means before the revised policy becomes effective. We encourage you to regularly visit Light Sweet to stay informed about the latest privacy policy.
12.2 For significant changes, depending on the circumstances, we will provide more prominent notifications (such as internal pop-up windows within the application to gather feedback, announcement notifications, or even pop-up windows specifically designed to remind you), and seek your consent again. Material changes referred to in this policy include, but are not limited to, substantial modifications to our service model, such as the purpose, types, and usage of personal information processed; significant changes in our control, such as ownership changes resulting from mergers or acquisitions, reorganizations, etc.; alterations to the primary recipients of shared, transferred, or disclosed personal information; substantial changes in the methods through which you can exercise your rights and participate in the processing of personal information; and notable changes in the security department responsible for personal information, contact information, and complaint channels. Additionally, if the impact assessment report on personal information security indicates a high level of risk, it will also be considered a significant change.
12.3 If you agree to the revised content, you may continue using the Software and its associated services. However, if you do not agree with the revised content, please refrain from clicking to confirm your agreement to the User Agreement and Privacy Policy, as you will not be able to continue using the Software.
13.How to Reach Us
If you have any inquiries, suggestions, or complaints regarding data processing or the Privacy Policy, please feel free to reach out to us via email at Soui@hotmail.com. We are committed to promptly responding to your questions and addressing any comments or complaints you may have.
Before using Soui, we kindly request that you carefully read and comprehend this Privacy Agreement in its entirety. It is essential to ensure that you fully understand and consent to our handling of your personal information.We sincerely appreciate your trust and support!